Behavioural Skills Training and Its Importance in Enhancing Work Culture
Article Content
Overview
Behavioural skills are such an important part of the corporate culture. One cannot overlook the fact that the role of human behavior is a crucial factor in the performance and success of any organization. Reckless and irresponsible behavior can tarnish your brand value, bring down your work culture, and hamper your reputation.
The work culture that is maintained in an organization has a direct effect on the productivity and engagement of employees. If the workplace has negative people and a culture of gossip and blaming, employees can never unleash their full potential and succeed. If a work culture is open and encourages free communication, people and leaders are supportive and motivational, it automatically reflects in the employee’s performance. They feel motivated to do their best, go the extra mile, and are more innovative and productive overall. Behavioural skills training helps manage optimal human behavior for better work performance.
Social and Emotional Learning Core Competencies
• Self Awareness
Recognizing one’s emotions, values, strengths, and challenges and how all of these lead to particular behaviors
• Responsible Decision Making
Making constructive and ethical choices about personal and social behavior
• Relationship Skills
Forming positive and supportive relationships, working in teams, and dealing with conflict in an effective manner. It also teaches us to form healthy relationships with people from different backgrounds.
• Social Awareness
Showing empathy towards others. You should be able to see the situation from the other person’s perspective and empathize with them.
• Self-Management
Managing your emotions and behaviors to accomplish the set goals
Evidence-Based Behavioural Skills Training
Regular behavioural skills training teaches how one should behave and react in particular situations. However, there are high chances of falling short because of a lack of proper feedback. The aim is to integrate a behavioural skills training model to ensure participants get various opportunities to practice and become fluent with their behavioral skills. It involves the following steps –
• Instruction
This phase provides a detailed description of the skills needed, their importance, and when and when not to use that skill. Participants get to practice and repeat this step as necessary in role plays.
• Modeling
The trainer will demonstrate how to perform the skill through different methods like role plays, in-person, videos, etc.
• Rehearsal
Practice and more practice, that’s the aim of this phase. Participants get various opportunities to practice the skills they’ve learned.
• Feedback
The trainer will provide positive praise for correct responses and constructive feedback for incorrect responses to help participants do better.
Behavioural Skills Training Competencies
There are so many aspects of behavioural skills training. It is important that employees pay attention to every aspect to develop their behavioral skills. As a leader, you should lead by example. When your organization has a training culture, it can focus on imparting training on various aspects of behavioural skills.
Some of the main skills that are polished and enhanced using the social-emotional learning model and experiential learning model include the following –
• Assertive Skills
• Healthy Living
• Positive Thinking
• Communication Skills
• Life Balance
• Problem-Solving
• Relationship Building
• Stress Management
• Time Management
• Anger Management
• Innovation
• Creative Thinking
• Interpersonal Skills
• Critical Thinking
• Listening Skills
• Conflict Management
• Persuasion Skills
• Negotiation Skills
• Empathy
• Feedback
• Confidence Building
• Risk-Taking
• Emotional Intelligence
Learn more about the advantages of corporate training and enhancing your interpersonal skills in this post –
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